Below are some frequently asked questions that we hope will help you. If you find that your question was not resolved, please feel free to contact us directly.
The Certificate of Completion is available for 12 courses. When you complete the requirements for each course, you will receive a downloadable Certificate of Completion so that you can proudly document your achievement.
- Select a subscription option that best fits you.
- Browse our course library and click “Take this Course” on a course that you are interested in taking.
- Complete all the requirements within the course and receive your Certificate of Completion.
We have three different subscription options that range from $7.95 to $9.95 per month. This allows you unlimited access to all the courses. You will receive a Certificate of Completion after you finish each course.
All courses will require that you watch, listen, or read all of the lectures and complete some basic requirements such as answering discussion questions and completing quizzes. Specific requirements will be available for each course in the course syllabus.
Subscriptions will continue without interruption for as long as you choose to continue the subscription or we are unable to collect the subscription payment due to, but not limited to, insufficient funds, expired or cancelled payment cards, overdrafts and closed accounts.
You can choose to change your payment method at any time during your subscription. To do so, please visit your “Account” and click on the “Payment Methods“. You can then add a new payment method or delete old payment methods. Once you add a new payment method, please ensure that you set it to the default, otherwise, the system will continue to use the previous payment method.
You can choose to cancel your subscription at any time. To cancel your subscription, please visit your “Account” page and click on the “View” button for your active subscription. You can then click on the “Cancel” button to stop your subscription. Please note that your subscription access will continue until the renewal date. If you have any questions or need assistance you may reach out to us by email or give us a call: (888) 487-5376.
Many of our courses include Discussion Questions. These forums help you reflect on key points of the course and allow you to post your thoughts for others to view. We encourage you to take advantage of these forums by reading and responding to a minimum of two other student posts in each lesson. This is an excellent way to learn from others who are enrolled in the course. We understand that certain questions may be of a more personal nature, so you may choose instead to occasionally record your thoughts in a personal journal or separate course notebook of your choice.
No, you are by no means obligated to take quizzes and tests to enjoy the full range of our 200+ courses. Quizzes and tests are essential, however, if you’d like to gain a Certificate of Completion at the end of the course.